Privacy Policy

Who we are

Maids of Jacksonville (“we”, “us”) operates maidsofjacksonville.com, a website that connects homeowners in the Jacksonville, FL metro area with independent, background-checked cleaning professionals. This policy explains what information we collect through this website and what we do with it.

Information we collect

We only collect information you choose to give us through our quote and contact forms:

• Your name, email address, and phone number
• Your zip code and, where applicable, the neighborhood page you submitted from
• The service type, home size, and preferred start date you select
• Any optional message you include
• The page URL your request came from, so we can route it to the right local pro

We do not sell your information, and we do not collect payment details through this website.

How we use your information

We use what you submit to:

• Send your request to a vetted cleaning professional serving your area
• Email you a confirmation that we received your request
• Follow up about your quote or booking
• Understand which pages and services generate the most interest

Who we share it with

Your quote request is shared with the independent cleaning professional or operator matched to your neighborhood so they can contact you directly. We also use service providers to run this website and deliver email. Currently Vercel for hosting and Resend for transactional email. We may disclose information if required by law.

Cookies and analytics

This site uses only the cookies necessary for it to function. If we add analytics in the future, we will update this policy to describe what is measured and how to opt out.

Data retention

We keep quote submissions for as long as needed to service your request and maintain our business records. You can ask us to delete your information at any time.

Your choices

You can ask us to access, correct, or delete the information you have submitted, and you can ask to stop receiving emails from us. Email hello@maidsofjacksonville.com and we will action the request.

Children

This website is intended for adults. We do not knowingly collect information from anyone under 18.

Changes to this policy

If we change this policy we will update the “last updated” date at the top of this page.

Contact

Questions about this policy? Reach us at hello@maidsofjacksonville.com or through our contact page.